Enterprise work

Product work under real constraints.

Selected work across legal knowledge, enterprise transformation, FinTech, InsurTech and AI-enabled products.

Selected past work and public outcomes are shown below. Current work is described only at capability level.

Confidential enterprise work

Current focus

Through Dragonform, my work focuses on confidential enterprise AI product management and regulated-product leadership.

Client identities, sectors, dates, programme details and outcomes are not disclosed.

Current responsibilities include:

AI opportunity intake and triage
Portfolio prioritisation
Workflow redesign
Pilot definition and evaluation
Product governance
Cross-functional delivery
Adoption and scale-or-stop decisions

LegalTech · Product Specialist · 2014–2017

Thomson Reuters / Practical Law

The work

Translated England and Wales civil-litigation knowledge into structured digital workflows. Built a decision tool for practitioners and contributed to early product work for Thomson Reuters Panoramic.

Evidence

Worked directly with solicitors, barristers and in-house counsel
Structured more than 3,000 classified legal queries
Reduced information-retrieval time by approximately 50%
Contributed to increased product profitability

Enterprise delivery · EMEA · 2017–2019

IBM iX

The work

Managed complex CRM and transformation delivery across EMEA, working between enterprise clients, product teams and technical specialists.

Evidence

Supported more than 30 enterprise implementations
Programme values ranged from approximately £20,000 to £7 million
Automated internal quality-assurance processes
Delivered Agile training to more than 200 consultants

Enterprise transformation · Global portfolio · 2019–2021

Leyton

The work

Led a multi-country transformation portfolio spanning sales, consulting, quality assurance and operations.

Evidence

25+ products across six countries
30-person cross-functional team
Delivery across three continents
Portfolio spanning workflow automation, CRM, ERP, APIs, OCR, data and machine learning

InsurTech · Health-data workflows · CPO-level product leadership · 2021–2022

Tamedocs

The work

Owned product strategy, roadmap and go-to-market for a consent-based medical-data product intended to improve insurance underwriting workflows.

Evidence

Validated with more than 20 UK insurers
Secured five partnership agreements
Took the proposition from concept towards build

FinTech · AI-assisted onboarding · 2022–2023

Moove

The work

Led delivery of an AI-assisted self-onboarding product supporting international expansion.

Evidence

Shipped across nine markets and three continents
Reduced manual operational overhead
Contributed to more than $100,000 in savings over six months

Additional work

Legal knowledge and document management

Advised on product direction for a Swiss legal knowledge-management platform.

AI and e-commerce

Helped take an AI/e-commerce concept from early idea towards MVP through product definition, user flows, scope and delivery planning.

Looking for the commercial offer?

Dragonform is where I take on selected AI product transformation and workflow work.

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